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AGM 2024 Save the Date

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As the year progresses, we invite all stakeholders to join us for Tygervalley Improvement District’s Annual General Meeting (AGM 2024). This is a vital opportunity to reflect on our achievements over the past year and begin planning for 2025/26. Details below.

This year, we have also revamped our website. We hope you enjoy the new look and feel and find the information and user experience more streamlined and accessible.

We have also worked on revising our Frequently Asked Questions with the City, revisiting the official definitions of a City Improvement District to create a better understanding of the CIDs and how we work.

Read on for more.

Save the Date!

We are excited to announce that AGM 2024 is just around the corner. All stakeholders are welcome to participate as we review our progress and set the direction for the year ahead.

Please note: Resolutions presented at the AGM can only be voted on by bonafide members. All non-members wishing to take part must be registered before Monday, 14 October 2024.

AGM Details

Date: Wednesday, 23 October 2024
Time: 15:00
Venue: Auditorium, Santam Head Office, 1 Sportica Crescent, Tygervalley, 7530

RSVP to info@tvid.co.za.

Update to Our CID FAQs

We’ve recently updated our Frequently Asked Questions (FAQs) section, providing a detailed overview of City Improvement Districts (CIDs) in the City of Cape Town. This update covers how CIDs are formed, their regulatory framework, the benefits they offer property owners, and the types of services they provide. Additionally, it explains the different types of CIDs and the process for establishing one.

For a comprehensive look, visit our FAQ page.

Here are some key updates:

  • What is a CID? A defined area where property owners contribute additional rates for supplementary services.
  • Types of Services Provided: Public safety, cleansing, infrastructure maintenance, and environmental projects.
  • How CIDs are Formed: A community-driven process with input from property owners.
  • CID Benefits: Increased safety, improved urban management, and enhanced property values.
  • Do Property Owners Have a Say? Yes, all property owners can participate, but only registered members can vote at meetings like the AGM. Membership is required to have a vote.
  • Can my CID additional rates be spent anywhere in the City? No, it is ring-fenced to be ploughed back exclusively into the CID

For more information, visit our FAQ page.

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Tyger Valley Improvement District 2023 Roundup

Tyger Valley Improvement District

It’s been another year of successes and tackling challenges head-on for the Tyger Valley Improvement District. As part of our renewed commitment to public safety and urban cleaning and management, we persist in leading the way toward the continuous improvement of Tyger Valley as a thriving residential and business hub.

Our CID team has increased their presence on the ground, resulting in improved statistics across the board for 2023. We’ve driven more kilometres in our patrol vehicles, engaged with more members of the public and attended to more service requests and urban defects than ever before. We’ll continue with this increased presence in the community in 2024 and the years beyond.

This year, with 51 CIDs now in operation in the City of Cape Town, the new CID by-law and policy has come into effect. Geocentric, who has now been working with city improvement district initiatives for more than 2 decades, is proud to be responsible for over 25% of the total CIDs in operation. 

In addition to taking care of the public’s safety and urban cleaning, our CID placed a focus on greening areas across Tyger Valley in 2023. These urban beautification projects will be continued throughout 2024, in line with the goal of continuously upgrading our community. 

2023 Tyger Valley Improvement District Stats

“Despite the challenges of a struggling economy, ongoing load shedding and higher fuel prices, the aim of the TVID remained focussed on delivering top-up services to the public spaces of Tyger Valley throughout the year,” says Gene Lohrentz of Geocentric Urban Management, tasked with the delivery of our City Improvement District services.

The TVID Board and Geocentric management team is committed to finding innovative, efficient and cost-effective ways to continue delivering on the vision for a safer, cleaner, well-maintained and vibrant community.  We look forward to more opportunities to make a tangible difference in 2024.

Safety Tips for the Holiday Season

As the festive season approaches, it is essential to prioritise safety at this time, as crime, accidents and fire hazards are usually on the rise during the holiday period.

Being mindful of potential risks and hazards can help safeguard you, your business and your property – from road safety considerations to vigilance against petty crimes in crowded business premises to more serious crimes such as hijacking and robbery. 

Along with keeping your personal safety in mind, if you are a business owner, it is imperative to be vigilant and proactive in implementing strategies that protect your assets, property and staff during the busiest time of year. 


Prevention is better than cure. That’s why we urge property and business owners to make every effort to prepare their properties, businesses, staff and themselves against opportunists and criminals with our safety tips below:

Emergency Numbers

Quick access to relevant emergency numbers can be the difference between life and death. We have compiled a comprehensive list for you to save and share for easy access to these numbers.

Once again, our 24-hour security control room is always available for your public safety emergencies.

Whatsapp group info 

If you’re interested in staying informed about our initiatives, as well as the newest developments in your improvement district, you can become a member of our TVID business WhatsApp group by:

• Sending a WhatsApp message to 081 869 8911.

• You will need to include your Name and Surname or the name of your business

• You will need to include your street address, which should be within the boundary of the CID

• We will add you to the relevant CID Community Group

Rules and regulations for communicating will be stipulated in the group.

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CALL FOR PROPOSALS

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The Board of the Tygervalley Improvement District NPC (TVID) invites suitably qualified service provider companies with existing City Improvement District experience to submit proposals for the rendering of one or more of the following services:

  • Management of the TVID
  • Public Safety Patrols Service
  • Control Room and CCTV Monitoring Service
  • Urban Cleaning and Maintenance

Proposals for rendering any of the above services will be evaluated separately and should not be dependent on the rendering of any other service.

Once the Board has evaluated all the proposals, a decision will be made on the successful service provider.  The lowest, or any, or portion of any Proposal will not necessarily be accepted, and the Board does not bind itself to assign any reason for the rejection or acceptance of a proposal.  The decision of the Board is final and no further correspondence regarding the proposal will be entered once the successful service provider has been appointed. The Board is under no obligation to qualify its decisions to any of the applicants.

All costs related to the submission of this proposal must be borne by the relevant applicants/companies/service providers and they shall have no claim for cost recovery to the Board or its representatives whatsoever.

All the relevant information and documents are available on the following links:

Please see the Documents page for relevant documents

All correspondence will be via email and can be directed to rfp@tvid.co.za

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Tygervalley Improvement District 2022 roundup & safety tips for the holiday season

Tygervalley Improvement District

2022 has been a year for celebrating successes for Tygervalley Improvement District and tackling new and ongoing challenges. We renew our commitment to providing top-up services to the City of Cape Town with a special focus on public safety, urban cleaning and management, continuing to lead the charge in the continual improvement of Tygervalley as a residential and business area.

As we round up 2022 following our recent AGM held in November, we recap on the year’s work, successes and statistics.

Tygervalley Improvement District 2022

Tygervalley Improvement District’s achievements of the last year are a testament to the team’s commitment, experience and increased on-the-ground presence  –  led by the capable hands of Geocentric, who have been working with city improvement district initiatives since 2001 and responsible for a total of thirteen of Cape Town’s improvement districts from Salt River through to Strand, Tyger Valley and Wynberg.

“The rollercoasting aftermath of Covid lockdowns steadily calmed down in 2022, yet conditions remained difficult as significant increases in the cost of living and the continuous challenges of load-shedding remained at the forefront,” says Gene Lohrentz, director of Geocentric.

“In the face of these new challenges, the Tygervalley Improvement District board and management team have remained steadfast in our commitment to providing high-quality top-up services in Tygervalley. Embracing and implementing adaptability into our vision now seems entrenched in our day-to-day operations as well as our strategic thinking.”

2022 Tygervalley Improvement District

Stay safe this festive season

From increased fire hazards in Cape Town to countrywide holiday travel to seasonal crime spikes, there are many reasons to up our vigilance these summer months and to take the necessary precautions to stay safe.

Home and Work Checklist for Fire Safety

  • Ember-proofing any area, requires the removal of all flammable plants up to 7m from a building, as well as overhanging branches. Checking and cleaning gutters and roofing for debris is important too. 
  • Always remember, your safety is first and if you are not properly trained, call for assistance. 
  • Make sure that all your insurance documents and other important documentation are backed up securely to the cloud.
  • Assign tasks to staff and run fire drills so that everyone is prepared in an emergency.
  • If you need to stay and help fight fires, cover your head, nose and mouth and protect your eyes with goggles. Wear good shoes and gloves.
  • If you have access to water, wet the roof and gutters to stop hot ash from burning the roof.
  • Keep grass cut as short as possible as it helps slow the fire.
  • Keep a hose pipe rolled up and ready.
  • Keep fire extinguishers around that are regularly maintained and train your staff on how to use them safely and correctly.
Fire safety checklist Western Cape

Safety Tips To Prevent Property Crime

  • Ensure your property can be secured properly. This includes checking all locks, gates, doors, windows and roller shutters.
  • Ensure there are no gaps in your fence or perimeter wall or unintentional points of access to your business or home that may need additional security.
  • Make sure all bushes or trees close to your walls, gates and fences are trimmed, to avoid the possibility of intruders hiding or using them to access your property.
  • Adequate lighting around the perimeter of your property acts as a good deterrent
  • Connecting outdoor lights to timers and motion sensors act as an additional deterrent.
  • Have an alarm installed by a reputable security company with armed response.
  • The key to effective security lies in being able to detect a potential intruder before they gain access. Adding detection beams and sensors of electrical fences vastly contributes to property security
  • Ensure your alarm is in working order. Business and property owners should test their alarms at least once a month and should the system require servicing this should be arranged as early as possible.
  • Please ensure that all the key holder information is available and ensure that key holders are available and able to come out to the property should the alarm activate, and checking be required.
  • Don’t leave ladders, spades or tools outside as these can be excellent break-in tools.
  • Ensure that remote controls for automatic gates and garage doors are not left lying around.
  • Always be alert to vehicles or persons following you into your entrance or the parking area.

Road safety tips

  • Check your vehicle before travelling long distances  –  including tyre tread and pressure, oil and water, wind-screen wipers, headlights and brakelights and ensure your spare tyre, jack and emergency warning triangle are all intact and stored in your vehicle
  • Leave early to be prepared for road congestion during busy periods
  • Take breaks to avoid road fatigue which can cause accidents
  • Be aware of pedestrians particularly when passing broken down vehicles or public transport
  • Never drink and drive

Read more

Contact details

As the year draws to a close we remind you once again of our important contact details to report emergencies and incidents.

For Public Safety Emergencies contact our 24-hour control room

  • 021 565 0900 – Geocentric Control Room 

Emergency numbers

  • 10111 – SAPS (South African Police Services)
  • 107 – City of Cape Town Disaster Management

City Of Cape Town

  • General Enquiries: 0860 103 089 – Sms 31220 (Electricity)
  • Cable Theft: 0800 222 771
  • Roads And Storm Water: 0800 656 463 – Sms 31373
  • Metro Police & Traffic: 0860 765 423

Visit our Contact page for more details and  capetown.gov.za for more City of Cape Town Emergency Numbers.

Join our WhatsApp Community Group

If you are curious about the work we do and want to stay up to date with the latest developments in your improvement district, you will be able to join our TVID Business WhatsApp group by:

• Sending a WhatsApp message to 081 869 8911

• You will need to include your Name and Surname or the name of your business

• You will need to include your street address which should be within the boundary of the Tygervalley Improvement District

• We will add you to the Tygervalley Improvement District Community Group

Rules and regulations for communicating will be stipulated in the group.

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Update on our results for 2022!

In the last few months, we’ve been working hard on our most important goals all to make our community a safe, rich urban environment where our community can thrive. 

Here is what we have achieved so far:  

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REQUEST FOR PROPOSAL – TYGERVALLEY IMPROVEMENT DISTRICT (TVID) CCTV EXTENSION PROJECT

The Board of the TVID has taken the initiative to extend the CCTV camera network of the TVID.  The proposed intervention will focus on supporting the current public safety and urban management activities thereby contributing to securing the area and driving incidents of crime down.

The project will focus on the implementation of additional Static, PTZ, and LPR cameras.

The detailed Request for Proposal document can be found here.

All proposals are to be forwarded to the Board of the TVID by no later than 16:00 on Friday 13 May 2022. All enquiries and final proposals can be forwarded via email to rfp@tvid.co.za  Hard copy submissions are not required. No late submissions will be accepted. Please do not include company registration documents etc.

A site visit is scheduled for Friday 6 May 2022 from 11:00 to 12:00.  The meeting point is at the TVID office, 102 Edward Street, Omnipark, Tygervalley.

Once the Board has evaluated all the proposals, a decision will be made on the successful service provider.  The decision of the Board is final and no further correspondence regarding the proposal will be entered into once the successful service provider has been appointed. The Board is under no obligation to qualify its decisions to any of the applicants.

All costs related to the submission of this proposal must be borne by the relevant applicants/companies/service providers and they shall have no claim for cost recovery to the Board and or its representatives whatsoever.

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City Improvement District By-Law & City Improvement District Policy

We believe that you are an expert in your area and have seen the positive change we can make first-hand.  You know better than anyone, where our precious resources are best spent and we value your contribution in helping us plan for future projects. 

The legislative structure governing much of our work in your area is up for amendment. We hope that the proposed changes of making the processes of starting and running a CID  more structured will improve the efficiency of CIDs citywide. 

Your suggestions on the proposed amendments to the CID by-law and City improvement district policy can be submitted online here,   emailed to CityImprovement.Districts@capetown.gov.za or written to, City of Cape Town, PO Box 298, Cape Town 8000

Comments and objections may be submitted from 16 August to 15 September 2021.

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