Tag Archive for: urban management

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Q1 Review, Winter Preparation & Wheelie Bin Safety

As we move into the cooler months, we’re looking back and highlighting the efforts made during Q1 to keep the Tyger Valley Improvement District a safe and clean place to live, work and visit. At this time, we also start preparing for winter with all the necessary maintenance to public space, and we ask you to take care of your property and business by doing the same. Lastly, we offer our safety tips for your wheelie bin, which can become a security hazard, especially as our daylight hours decrease.

Looking back at Q1

For Quarter One 2024, we focused on maintaining a safe environment through our security initiatives, which include ensuring bin-pickers and loiterers are monitored and dealt with.  Additionally, the Tyger Valley Improvement District’s cleanliness was a priority, with our cleaning services ensuring a well-maintained space through initiatives such as emptying public bins on time and cleaning public gutters when needed. You can learn more about what we accomplished this quarter below.

On the ground report from our manager

Meet our Tygervalley Improvement District manager! Clifford Oostendorp is committed to making Tygervalley better for our community, working tirelessly in his key role as our City Improvement District manager. ⁠ Clifford can be contacted directly on 066 085 2840 or clifford@geocentric.co.za General CID enquiries can be directed to info@tvid.co.za For Public Safety Emergencies contact our 24-hour control room on 021 565 0900.⁠ ⁠ For other important contact numbers, visit tvid.co.za.

In response to the ongoing public health concerns, the TVID Green Team undertook a comprehensive sanitisation initiative in the TVID area. This report highlights the areas sanitised and the methods employed to ensure a clean and safe environment for residents and visitors.

  1. The TVID Green Team meticulously sanitised all surfaces within the Pop-Up Park, including benches and public amenities.

2. Bus stops in the TVID area were thoroughly sanitised to reduce the potential spread of germs among commuters. Surfaces such as seating areas, handrails, and touchpoints were disinfected using approved cleaning agents.

3. As part of the proactive approach to public health, the TVID Green Team sanitised robots operating within the TVID area. By ensuring the cleanliness of these automated systems, the risk of indirect transmission of pathogens was mitigated.

The sanitisation efforts led by the TVID Green Team signify a proactive approach to safeguarding public health in the TVID area. By targeting key locations such as the Pop-Up Park, bus stops, and robots, the community can feel assured of a cleaner and safer environment amidst current health challenges.

wheelie bin safety + how to replace your wheelie bin

Wheelie Bin Safety

Learn how to keep your wheelie bin and property safe, or replace a lost bin, with these helpful tips.

Keeping your wheelie bin secure benefits both you and the community. Clearly marking your bin with your house number or address increases the chances of its safe return if it gets misplaced. But security goes beyond just the bin itself. To ensure your overall safety, be mindful of what you throw away. Avoid discarding medication bottles with your name or address visible. Shred any personal documents before disposal to prevent identity theft.

Bin placement also plays a role in security. Leaving your wheelie bin too close to walls or fences creates a potential climbing aid for trespassers. Ideally, store your bin in a designated area, like a garage or shed, whenever possible. If not, position it in a well-lit, open area away from fences and walls. By following these simple tips, you can keep your wheelie bin secure and reduce potential security risks around your property.

Winter Readiness

The crisp air and cosy vibes of winter are fast approaching, but so are the challenges of rain, wind and potential disruptions. Don’t get caught off guard! We’ve got you covered with essential tips to navigate the season seamlessly. 

From keeping your property prepared and business functioning smoothly, to staying safe on the roads, these handy suggestions will help you embrace the winter flow. 

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Tyger Valley Improvement District 2023 Roundup

Tyger Valley Improvement District

It’s been another year of successes and tackling challenges head-on for the Tyger Valley Improvement District. As part of our renewed commitment to public safety and urban cleaning and management, we persist in leading the way toward the continuous improvement of Tyger Valley as a thriving residential and business hub.

Our CID team has increased their presence on the ground, resulting in improved statistics across the board for 2023. We’ve driven more kilometres in our patrol vehicles, engaged with more members of the public and attended to more service requests and urban defects than ever before. We’ll continue with this increased presence in the community in 2024 and the years beyond.

This year, with 51 CIDs now in operation in the City of Cape Town, the new CID by-law and policy has come into effect. Geocentric, who has now been working with city improvement district initiatives for more than 2 decades, is proud to be responsible for over 25% of the total CIDs in operation. 

In addition to taking care of the public’s safety and urban cleaning, our CID placed a focus on greening areas across Tyger Valley in 2023. These urban beautification projects will be continued throughout 2024, in line with the goal of continuously upgrading our community. 

2023 Tyger Valley Improvement District Stats

“Despite the challenges of a struggling economy, ongoing load shedding and higher fuel prices, the aim of the TVID remained focussed on delivering top-up services to the public spaces of Tyger Valley throughout the year,” says Gene Lohrentz of Geocentric Urban Management, tasked with the delivery of our City Improvement District services.

The TVID Board and Geocentric management team is committed to finding innovative, efficient and cost-effective ways to continue delivering on the vision for a safer, cleaner, well-maintained and vibrant community.  We look forward to more opportunities to make a tangible difference in 2024.

Safety Tips for the Holiday Season

As the festive season approaches, it is essential to prioritise safety at this time, as crime, accidents and fire hazards are usually on the rise during the holiday period.

Being mindful of potential risks and hazards can help safeguard you, your business and your property – from road safety considerations to vigilance against petty crimes in crowded business premises to more serious crimes such as hijacking and robbery. 

Along with keeping your personal safety in mind, if you are a business owner, it is imperative to be vigilant and proactive in implementing strategies that protect your assets, property and staff during the busiest time of year. 


Prevention is better than cure. That’s why we urge property and business owners to make every effort to prepare their properties, businesses, staff and themselves against opportunists and criminals with our safety tips below:

Emergency Numbers

Quick access to relevant emergency numbers can be the difference between life and death. We have compiled a comprehensive list for you to save and share for easy access to these numbers.

Once again, our 24-hour security control room is always available for your public safety emergencies.

Whatsapp group info 

If you’re interested in staying informed about our initiatives, as well as the newest developments in your improvement district, you can become a member of our TVID business WhatsApp group by:

• Sending a WhatsApp message to 081 869 8911.

• You will need to include your Name and Surname or the name of your business

• You will need to include your street address, which should be within the boundary of the CID

• We will add you to the relevant CID Community Group

Rules and regulations for communicating will be stipulated in the group.

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AGM Save the Date & Spring greens for Tygervalley

planter pots for Tygervalley

Come October, we hold our Annual General Meeting (AGM 2023) to review the year’s activities and begin our planning for 2024/25. This Spring, we have also undertaken several urban beautification projects, adding greenery and cleaning up public areas of Tygervalley to improve the community experience of people living in, working in and visiting our area.

Save the Date! Our AGM 2023 is coming up

All stakeholders are invited to a review of the year’s activities and planning for 2024/25.

Resolutions presented at the AGM can only be voted for by bonafide members. All non-members wishing to take part must be registered before 16 October.

AGM 2023 Details


Wednesday, 25 October 2023, 15:00
Auditorium, Santam Head Office, 1 Sportica Crescent, Tygervalley.

RSVP: info@tvid.co.za

Greening Tygervalley – A New Pop-Up Park

The Tygervalley ID continues to beautify the area in an effort to create an attractive and inviting urban environment for the entire community and those visiting the area.  In the last year we created a pop-up park with public seating in Edward Street and a potted garden and welcome sign as you approach the TVID from Old Oak Road along Willie van Schoor Drive. 

In recent weeks, we added to our collection of potted gardens with our latest addition on the corner of Bill Bezuidenhout Avenue and Sportica Crescent.

The good news is that we will continue with these projects through the area in an effort to make Tygervalley even more inviting and attractive.

The next planned project awaiting final City of Cape Town approval is a second pop-up park in the northern area of Edward Street.  We will keep you posted on the developments of this project.

New CID By-law Policy

The new CID by-law policy came into effect from 1 July, which serves “To provide for the establishment of City Improvement Districts; to provide for additional rates; and to provide for matters incidental thereto.”

The City of Cape Town’s by-law and policy regarding the establishment and management of City Improvement Districts has gone through several iterations over the years since the concept of a CID was first tested in the year 2000.

The latest revisions of the by-law and policy comes as more than 50 CIDs are now in operation.

The by-law is available to download online at openbylaws.org.za.

Logging a service request with the City

You too can assist with urban management and the growing number of faults and service requests that the City and TVID deal with on a daily basis. By reporting water and electricity faults and other maintenance requirements such as potholes, missing road signs or blocked stormwater drains, through the correct channels, we and the City are able to attend to these service requests and log their status in an effective way.

There are multiple channels through which you can do this – the easiest being the online portal at capetown.gov.za/servicerequests, which is also now available in the City of Cape Town mobile app.

View all the steps to log a service request on our flyers below.

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First quarter 2023 updates + Meet the Tygervalley Improvement District manager

Meet our Tygervalley Improvement District manager! Clifford Oostendorp is committed to making Tygervalley better for our community, working tirelessly in his key role as our City Improvement District manager. ⁠ Clifford can be contacted directly on 066 085 2840 or clifford@geocentric.co.za General CID enquiries can be directed to info@tvid.co.za For Public Safety Emergencies contact our 24-hour control room on 021 565 0900.⁠ ⁠ For other important contact numbers, visit tvid.co.za.

2023 is well underway and as we embark on a year set to take our Tygervalley Improvement District to new heights, we introduce you to our manager and share some important reminders from TVID and the City.

As always, our focus remains on developing a safe, accessible and welcoming urban ecosystem for all workers, visitors and community members in our district. We are firmly committed to supporting the property and business owners in our locality, and our aim is to build upon last year’s successes by strengthening and enhancing our services.

Meet our Tygervalley Improvement District manager!

Read more
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Illegal Dumping: What It Is and How to Stop It

Cleaning up illegal dumping

Did you know? That annually over 180 000 tons of waste are cleared from illegal dumping hot spots! That costs the city, and you as the taxpayer, a staggering R350 million a year just in clean-up. In other words, cleaning illegal dumping costs 20 times more than collecting waste from wheelie bins. That is why to create a clean, healthy and safe community we take our work tackling illegal dumping very seriously. 

“Illegal dumping is a severe problem that puts our community at risk of injury and illness and pollutes our ecosystem. In addition, illegal dumpsites can serve as magnets for other criminal activities,” says Gene Lohrentz, CEO of the urban management company, Geocentric. 

Here is what we have learnt when it comes to illegal dumping. 

What is illegal dumping?

Illegal dumping is the disposal of unwanted materials in inappropriate places. Be it household rubbish, building waste or industrial debris, improper disposal has disastrous effects on the environment, economy and community.

Our teams are dedicated to cleaning our community and have cleaned thousands of cases of illegal dumping in the last year!

Protecting Property Values

Our daily work with the City of Cape Town’s (COCT) Solid Waste By-law Enforcement Unit protects our district from plummeting property values. By cleaning, we keep our community member’s properties safe by preventing pest issues, blocked storm drains and plastic pollution.  

Clean streets don’t just look great, they also improve the value of properties. The study ‘Value of cleaner neighbourhoods’ found that residents will pay up to 57% more to live in a clean neighbourhood. By being part of the solution business owners can help protect and even increase the market value of their property and make their establishments more inviting for customers. 

Protecting Public Health 

Vermin are attracted to dump sites making these sites sources of disease and infection. Anyone near a dump site risks getting sick both from the hazardous materials dumped and from the diseases spread by rats. These diseases aren’t only formidable – they’re often fatal. Rat urine is responsible for diseases like Leptospirosis ( causing kidney and liver damage) and Hantavirus, a debilitating viral bronchial disease. Rats also gnaw at cables, transformers and electrics causing expensive damage to businesses.

By cleaning up this waste before it attracts vermin, we put a stop to these health hazards before they happen. 

Preventing Floods 

Water sustains life, but it can also cause widespread destruction, as we saw during the recent flooding in KwaZulu-Natal. As our most precious and essential resource we must treasure it – for if we don’t, we will suffer. 

Illegal dumping is a terrifying threat to the water management of our district. When it rains, excess litter is swept into drains and sewers, blocking them and causing trash flash floods. Flooding, and the infrastructure damage it causes, puts immense pressure on emergency services when they are needed most.

To make sure our city can handle the rain we collect all dumping regularly and clean the stormwater drains as part of our winter preparedness programme. 

Pulverizing Plastic Pollution

A large percentage of waste illegally dumped is plastic. We are well aware that its consequences are far-reaching, but we are tackling this challenge too. When possible, we sort the waste and recycle what we can instead of sending it all to a landfill. By sorting recyclables, we help reduce the waste in our waterways and create employment opportunities. 

We understand it’s almost impossible to recycle all waste. However, we also know that big things have small beginnings. We all make small changes to bring about positive collective transformation.  Where possible, we must all take the opportunity to recycle.

How You Can Help Combat Illegal Dumping?

The COCT provides the tools necessary to crack down on illegal dumping and needs citizens to get involved. By reporting dumping you help the City make improvements and encourage others to do the same. Plus, it’s an easy way to beautify your neighbourhood and help keep it safe.

Although the issue is vast, if we all play our part together, we can create a greener, cleaner future for ourselves and future generations.

If you spot something, say something!

To report illegal dumping in your community:

  • Call 0860 103 089 or email solidwaste.bylaw@capetown.gov.za.  
  • If you have the culprit’s vehicle registration number and/or can identify him/her you can shortcut the process and call 021 400 6157 

Contact details: 

If you have any safety concerns to report, please contact one of the following numbers:

·       10111 – SAPS (South African Police Services)

·        107 – City of Cape Town Disaster Management

·        021 565 0900 – Geocentric Control Room  

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Trial By Fire – Fire Safety In Cape Town’s Summer

Cape Town’s fire season occurs from November through to May which are our hottest, and driest months. Together with our beloved south-easterly “Cape Doctor” – which adores clearing our city of pollution – these arid conditions create ideal opportunities for wildfires to spark and quickly rage out of control. 

From our homes and businesses to our beloved Table Mountain National Park, there are various organisations in place to manage fire safety and intervene both to avoid fires and to control them when they happen. 

It’s true that fires are a part of the South African landscape and occur naturally in grasslands, woodlands, fynbos, and sometimes in indigenous forests. However, there has been a disastrous loss of natural diversity in our fynbos ecosystem and an invasion of Australian wattles, Eucalypts and Mediterranean pines. Now, our fires burn hotter for longer and each fire destroys more than the last. Meaning it’s more important now than ever to actively keep your home, family and business safe and to protect the life and value they hold. 

Home and Work Checklist for Fire Safety

  • Ember-proofing any area, requires the removal of all flammable plants up to 7m from a building, as well as overhanging branches. Checking and cleaning gutters and roofing for debris is important too. 
  • Always remember, your safety is first and if you are not properly trained, call for assistance. 
  • Make sure that all your insurance documents and other important documentation are backed up securely to the cloud.
  • Assign tasks to staff and run fire drills so that everyone is prepared in an emergency.
  • If you need to stay and help fight fires, cover your head, nose and mouth and protect your eyes with goggles. Wear good shoes and gloves.
  • If you have access to water, wet the roof and gutters to stop hot ash from burning the roof.
  • Keep grass cut as short as possible as it helps slow the fire.
  • Keep a hose pipe rolled up and ready.
  • Keep fire extinguishers around that are regularly maintained and train your staff on how to use them safely and correctly.

Other interventions that you can implement on a larger scale include considering your construction materials if you are remodelling and supplementing them for fire-resistant alternatives. You should also ensure full continued compliance with all local and national fire safety codes and think about installing fire protection systems such as overhead sprinklers. 

Unfortunately, despite all the precautions, a fire can happen to any size business at any time. That is why protecting your employees and your property should be a top priority. Following the above steps will help you avoid any fires breaking out and minimise fire-related damages. While there may be no such thing as truly “fireproof,” these guidelines are an excellent starting point for safeguarding your business. 

Additional Resources

Preventing fires in the Western Cape

City of Cape Town  –  Basic Household Fire Safety

Fire is Everyone’s Fight Toolkit of guidelines and posters with lesson plans

Sanparks  –  Fire management / Table Mountain National Park Fire Management Plan

Contact information for  the Fire and Rescue Service Department

24-hour emergencies: 107 (landline) or 021 480 7700 (cellphone)

General fire safety enquiries: 021 590 1971 / 021 590 1975

To report a fire : Hotline: 086 110 6417 or The City’s Regional Fire Control No: (021) 590 1900

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Welcoming a new year, new challenges and new triumphs

As we charge into 2022, there is undeniable trepidation surrounding the new challenges and triumphs the year will bring. This year we will continue to create an urban ecosystem that is safe, accessible and inviting to all the workers, visitors and community members of our district. As in years before, we are unwavering in our commitment to the property and business owners of our area and intend to consolidate and elevate our services based on the successes of last year.  

In 2022 we strive to:  

  • Create a safe and clean public environment by addressing issues of maintenance and by cleaning our streets, pavements and public spaces.  
  • Increase public safety through proactive visible patrolling and by supporting the efforts of the SAPS, City of Cape Town and private security providers.  
  • Manage existing and new public infrastructure for the future benefit of our community members.   
  • Decrease property-related crime to protect community members through our security-related partnerships and to protect property values to attract new investment to the area.  
  • Support the promotion of the businesses in our area by implementing urban greening, promoting energy efficiency initiatives, widening our recycling networks and bettering our risk and disaster management services.  
  • Support and promote social responsibility in the area and assist with the management and upliftment of people living on the streets.  
  • Encourage the maintenance and upgrading of private properties and public spaces in the area. 

We believe in the heart of our institution that the challenges we face are not insurmountable. 

Together with the City of Cape Town, our partners, outreach initiatives and local business owners, we will continue to strive towards reinvigorating our urban environment. Ultimately, together we can create a stable, safe, clean area that is prosperous for our community both economically and socially.  

Headlines from the City  

The City of Cape Town warns to be aware of scammers posing as electricity officials to gain access to your wallet and home. All officials will have an identification card with the City logo, with their name and surname and a photo. If you have any doubts call the COCT on 0860 103 089 to confirm their ID and work order number. 

The City of Cape Town urges their suppliers to be cautious of fake Request for Quotation (RFQ) emails sent to them, as if it is being sent from the City. Please report any suspicious emails to the City for further investigation.  

Struggling to pay your rates and taxes? The City of Cape Town has a wide range of financial relief options available. To learn more, click  here.   

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meet our team

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City Improvement District By-Law & City Improvement District Policy

We believe that you are an expert in your area and have seen the positive change we can make first-hand.  You know better than anyone, where our precious resources are best spent and we value your contribution in helping us plan for future projects. 

The legislative structure governing much of our work in your area is up for amendment. We hope that the proposed changes of making the processes of starting and running a CID  more structured will improve the efficiency of CIDs citywide. 

Your suggestions on the proposed amendments to the CID by-law and City improvement district policy can be submitted online here,   emailed to CityImprovement.Districts@capetown.gov.za or written to, City of Cape Town, PO Box 298, Cape Town 8000

Comments and objections may be submitted from 16 August to 15 September 2021.

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Our Speeding Awareness Initiative – No Need to Speed

It’s no mystery that for many of us, a work commute is an unavoidable and chaotic part of our lives. Shockingly,  1 third of all deaths on our roads are caused by motor pedestrian collisions at speed. Closely followed by passenger deaths, making up 32% of road fatalities. This leaves countless families shattered simply because drivers were in a rush. Our speeding initiative shares our top insights on how to curb speeding in your area.

Tygervalley Improvement District – Collaborating with the City of Cape Town

A common occurrence we see daily in the Tygervalley Improvement District  (TVID) is this. Imagine there is a truck or a visitor is pulling into an opposite bay, and you are a driver speeding. You overtake the truck quickly but don’t see the pedestrians walking in front of the vehicle. Leaving you with 0 reaction time to brake.

This causes a potentially fatal collision for the pedestrian. Derails the driver’s life who is liable to criminal charges. Costs the business cleaning up the accident dearly. Most importantly, it is incalculably devastating to the passengers, drivers, and pedestrians’ families.

The solution to stopping speeding? Simple, slow down.

Every morning and afternoon, thousands of dedicated employees make their journey to work by foot, taxi, bus, and car. Here is the good news – we have a simple solution. Simply slow down, pay attention and obey our speeding laws and safer South African streets are just around the corner.

As the Tygervalley Improvement District, we are helping to stop speeding by:

  • Making sure all traffic and speeding signs are clearly visible and in good condition.
  • Continuing to develop creative ways of implementing sustainable road safety strategies. We are also working together with the TVID population to adjust these programmes to your specific needs.
  • Collaborating with the City of Cape Town to implement and maintain traffic speed enforcement measures. These include cameras, speed management obstructions and traffic officers patrolling the greater TVID area.
Tygervalley Improvement District – Implementing sustainable anti-flooding road safety strategies

As a driver, you can help us curb speeding by:

  • Slowing down. In industrial areas, the National Road Traffic Act states that drivers should not exceed 60 km/h. This ensures that you have sufficient time to react to unforeseen situations and will avoid unnecessary fines.
  • Remaining aware and vigilant. Keep your eyes on the people, other drivers, and potential obstructions in your line of sight and off your cell phone. 
  • Being aware that the TVID is an industrial area and likely to have pockets of congestion throughout the day. Be mindful to allow yourself more time to get where you are going.
  • Being patient. We have many slow-moving vehicles carrying remarkably heavy loads that are too large to manoeuvre quickly so don’t pass when it is not 100% safe.
  • Our streets are lined with driveways, side streets and loading bays that trucks need to turn into. Please do not park in any of these zones, as this will lead to a traffic jam until you are found and move your car out the way to safety.
  • Maintaining a safe following distance. If you are unsure of what this is for the different vehicle types, watch this excellent video guide on “The Time Distance Ratio”   by Arrive Alive.

As a business owner, you can:

  • Create parking zones for clients and 3rd party suppliers. This will prevent them from needing to slow down and to park either in an open employee bay or illegally on the opposite side of the road.
  • Respect the boundary markings of roads. Red lines, pavements, pedestrian walkways, and cyclist paths are carefully calculated to keep the flow of people into the area safe and swift. Please do not park vehicles in these designated areas.
  • Make provisions for pedestrians so your employees and the employees of the businesses around you are not forced to endanger themselves by walking on the road.
  • All your employees who come to work in their own vehicles should be educated on the dangers of speeding and carpool where they can to save on parking space.
  • Ensure that all employees who need parking bays are provided with a place to put their vehicles. The best time to make these alterations would be during a Facade Improvement intervention.
  • If you are a fleet manager – have multiple company cars or have an internal employee transport system – introduce a telematics system. This will allow you to target your speeding awareness interventions to the drivers who need them.

According to the Road Traffic Management Corporation (RTMC), traffic accidents cost our already strained South African economy a whopping R176 Billion in 2020. We also missed the target set out in the UN decade for action road safety amendment by miles, despite a months-long lockdown that restricted movement.

Traffic Enforcement 

Traffic enforcement is a last resort for the TVID. While we would prefer not to implement these measures, we are charged with the duty of making the Tygervalley Improvement District safer for all. Traffic enforcement to curb speeding vehicles will be a necessary consequence if we all don’t slow down.

In a time where so many of us are only just scraping by financially, we simply shouldn’t waste money paying expensive traffic fines for speeding incidents that are 100% easily avoidable.

We truly believe that together we can make the roads of the Tygervalley Improvement District  (TVID) a safer space for our community and would love to hear your #GoodNews and suggestions, simply mail us at info@tvid.co.za.

If you have any safety concerns to report, please contact one of the following numbers:

  • SAPS (South African Police Services) – 10111 
  • City of Cape Town Disaster Management. – 107
  • Geocentric Control Room – 021 565 0900

 

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