Category Archives: TVID news

Welcoming 2024 – Let’s Create A Better Tyger Valley Together

Working together with residents, local businesses and urban management specialists to create a rich urban environment where the Tyger Valley community can thrive, we – the Tyger Valley Improvement District – welcome 2024 with the new challenges and opportunities it will provide. Together with the City of Cape Town, our partners, outreach initiatives and you, we will continue to strive towards reinvigorating our urban environment.

Aligned in our collective mission, we are committed to cultivating a thriving urban ecosystem that is safe, accessible and inviting to all the workers, visitors and community members of our district. We are unwavering in our commitment to the property and business owners of our area and intend to consolidate and elevate our services based on the successes of last year.

Please feel free to contact us at any time with queries or concerns and be reminded of our 24-hour security control room number for public safety incidents.

For Public Safety Emergencies Contact

24-hour Geocentric Control Room: 021 565 0900

Let’s embark on this journey together, embracing the challenges and opportunities that 2024 presents, as we collectively shape the future of our Tyger Valley community. Together we can create a stable, safe, clean area that is prosperous for our community both economically and socially.

Safety & Fire During the Hot, Dry and Windy Cape Town Summer Months

Cape Town fire season occurs from November through May. Here’s what you need to know to stay safe.

Cape Town is notoriously prone to wildfires that occur in natural vegetation when it is hot and dry in the summer months, which coincide with the windy season – creating ideal conditions for wildfires to occur and quickly get out of control. This season has already been earmarked to be the worst fire season in 8 years.

Cape Town fires are particularly common in the Table Mountain National Park due to the natural conditions in our fynbos ecosystem. But, homes and businesses are not exempt from danger, as any fire can spread quickly and far – up to tens of kilometres from the source. It is most important to keep your home, family and business safe, protecting life and property, as our urban living spaces share a boundary with the national parks in many parts of Cape Town and the Western Cape.

By 18 January 2024, there had been a total of 22 new fire incidents, with SANParks firefighting teams demonstrating swift response and effective containment. This influx has occurred particularly in the southern section of Table Mountain National Park, in Kalk Bay, Oceanview and Red Hill areas, as well as in the north of the park, in the Signal Hill and Pipe Track areas, posing significant risk to the communities living adjacent to the park, particularly with hot temperatures and strong wind conditions being experienced.

Fire Safety Precautions & Interventions

In Cape Town, there are various organisations in place to manage fire safety and interventions that should be taken, both to avoid fire and to control it when it happens. 

Home and work checklist for fire safety

  • Always have a “grab bag” with your important documents in it such as birth certificates and passports.
  • Make sure that all your insurance documents and other important documentation are backed up securely to the cloud.
  • Assign tasks to family members or staff such as placing pets or kids in the car and driving them to safety at a friend’s house out of smoke danger.
  • Run fire drills so that everyone is prepared in an emergency.
  • If you need to stay and help fight fires, cover your head, nose and mouth and protect your eyes with goggles. Wear good shoes and gloves.
  • Wetting the roof and gutters can stop hot ash from burning the roof.
  • Keep grass cut as short grass helps slow down fire.
  • Keep a hose pipe rolled up and ready to put out fires.
  • Keep a fire extinguisher in kitchens and train staff or family members how to use it.
  • If you volunteer on the mountain in a wildfire, take a spade  –  this helps to beat out fire or throw sand on smouldering grass tufts.
  • Always remember, your safety is first and if you are not properly trained, call for assistance. 

Each year, the City of Cape Town’s Fire and Rescue Service contracts the use of two Huey helicopters and a Cessna 182 spotter plane to support its firefighting efforts. These aircraft allow for mountain wildfires to be combated in inaccessible areas that pose a serious risk to property and life.

For the first time since using the aerial appliances, they are now branded this season, clearly identifiable as City resources.

Emergency & Contact information

Fire and Rescue Service Department

24-hour emergencies:

Telephone: 107 (landline) or 021 480 7700 (cellphone)

General fire safety enquiries:

Telephone: 021 590 1971 / 021 590 1975

To report a fire in the Table Mountain National Park

Please call:

  • Hotline: 086 110 6417 or
  • The City’s Regional Fire Control No: (021) 590 1900
  • Newlands Fire Base: Tel: +27(0) 21 689 7438

Fire Prevention Tips

There are simple preventatives we can all pay heed to – such as not lighting a fire or braai on a hot and windy day, and never extinguishing a cigarette out of doors, such as out of a car window, in grass or when hiking.

For property owners, ember-proofing any area requires the removal of all flammable plants up to 7m from a building, as well as overhanging branches. Checking and cleaning gutters and roofing for debris is important too. 

Other interventions that you can implement on a larger scale include considering your construction materials if you are remodelling and supplementing them for fire-resistant alternatives. You should also ensure full continued compliance with all local and national fire safety codes and think about installing fire protection systems such as overhead sprinklers. 

Unfortunately, despite all the precautions, a fire can happen to any size business at any time. That is why protecting your employees and your property should be a top priority. Following the above steps will help you avoid any fires breaking out and minimise fire-related damages. While there may be no such thing as truly “fireproof,” these guidelines are an excellent starting point for safeguarding your business. 

Resources

Western Cape Government

City of Cape Town

Sanparks

Facebook

Tyger Valley Improvement District 2023 Roundup

It’s been another year of successes and tackling challenges head-on for the Tyger Valley Improvement District. As part of our renewed commitment to public safety and urban cleaning and management, we persist in leading the way toward the continuous improvement of Tyger Valley as a thriving residential and business hub.

Our CID team has increased their presence on the ground, resulting in improved statistics across the board for 2023. We’ve driven more kilometres in our patrol vehicles, engaged with more members of the public and attended to more service requests and urban defects than ever before. We’ll continue with this increased presence in the community in 2024 and the years beyond.

This year, with 51 CIDs now in operation in the City of Cape Town, the new CID by-law and policy has come into effect. Geocentric, who has now been working with city improvement district initiatives for more than 2 decades, is proud to be responsible for over 25% of the total CIDs in operation. 

In addition to taking care of the public’s safety and urban cleaning, our CID placed a focus on greening areas across Tyger Valley in 2023. These urban beautification projects will be continued throughout 2024, in line with the goal of continuously upgrading our community. 

2023 Tyger Valley Improvement District Stats

“Despite the challenges of a struggling economy, ongoing load shedding and higher fuel prices, the aim of the TVID remained focussed on delivering top-up services to the public spaces of Tyger Valley throughout the year,” says Gene Lohrentz of Geocentric Urban Management, tasked with the delivery of our City Improvement District services.

The TVID Board and Geocentric management team is committed to finding innovative, efficient and cost-effective ways to continue delivering on the vision for a safer, cleaner, well-maintained and vibrant community.  We look forward to more opportunities to make a tangible difference in 2024.

Safety Tips for the Holiday Season

As the festive season approaches, it is essential to prioritise safety at this time, as crime, accidents and fire hazards are usually on the rise during the holiday period.

Being mindful of potential risks and hazards can help safeguard you, your business and your property – from road safety considerations to vigilance against petty crimes in crowded business premises to more serious crimes such as hijacking and robbery. 

Along with keeping your personal safety in mind, if you are a business owner, it is imperative to be vigilant and proactive in implementing strategies that protect your assets, property and staff during the busiest time of year. 


Prevention is better than cure. That’s why we urge property and business owners to make every effort to prepare their properties, businesses, staff and themselves against opportunists and criminals with our safety tips below:

Emergency Numbers

Quick access to relevant emergency numbers can be the difference between life and death. We have compiled a comprehensive list for you to save and share for easy access to these numbers.

Once again, our 24-hour security control room is always available for your public safety emergencies.

Whatsapp group info 

If you’re interested in staying informed about our initiatives, as well as the newest developments in your improvement district, you can become a member of our TVID business WhatsApp group by:

• Sending a WhatsApp message to 081 869 8911.

• You will need to include your Name and Surname or the name of your business

• You will need to include your street address, which should be within the boundary of the CID

• We will add you to the relevant CID Community Group

Rules and regulations for communicating will be stipulated in the group.

AGM Save the Date & Spring greens for Tygervalley

Come October, we hold our Annual General Meeting (AGM 2023) to review the year’s activities and begin our planning for 2024/25. This Spring, we have also undertaken several urban beautification projects, adding greenery and cleaning up public areas of Tygervalley to improve the community experience of people living in, working in and visiting our area.

Save the Date! Our AGM 2023 is coming up

All stakeholders are invited to a review of the year’s activities and planning for 2024/25.

Resolutions presented at the AGM can only be voted for by bonafide members. All non-members wishing to take part must be registered before 16 October.

AGM 2023 Details


Wednesday, 25 October 2023, 15:00
Auditorium, Santam Head Office, 1 Sportica Crescent, Tygervalley.

RSVP: info@tvid.co.za

Greening Tygervalley – A New Pop-Up Park

The Tygervalley ID continues to beautify the area in an effort to create an attractive and inviting urban environment for the entire community and those visiting the area.  In the last year we created a pop-up park with public seating in Edward Street and a potted garden and welcome sign as you approach the TVID from Old Oak Road along Willie van Schoor Drive. 

In recent weeks, we added to our collection of potted gardens with our latest addition on the corner of Bill Bezuidenhout Avenue and Sportica Crescent.

The good news is that we will continue with these projects through the area in an effort to make Tygervalley even more inviting and attractive.

The next planned project awaiting final City of Cape Town approval is a second pop-up park in the northern area of Edward Street.  We will keep you posted on the developments of this project.

New CID By-law Policy

The new CID by-law policy came into effect from 1 July, which serves “To provide for the establishment of City Improvement Districts; to provide for additional rates; and to provide for matters incidental thereto.”

The City of Cape Town’s by-law and policy regarding the establishment and management of City Improvement Districts has gone through several iterations over the years since the concept of a CID was first tested in the year 2000.

The latest revisions of the by-law and policy comes as more than 50 CIDs are now in operation.

The by-law is available to download online at openbylaws.org.za.

Logging a service request with the City

You too can assist with urban management and the growing number of faults and service requests that the City and TVID deal with on a daily basis. By reporting water and electricity faults and other maintenance requirements such as potholes, missing road signs or blocked stormwater drains, through the correct channels, we and the City are able to attend to these service requests and log their status in an effective way.

There are multiple channels through which you can do this – the easiest being the online portal at capetown.gov.za/servicerequests, which is also now available in the City of Cape Town mobile app.

View all the steps to log a service request on our flyers below.

CALL FOR PROPOSALS

The Board of the Tygervalley Improvement District NPC (TVID) invites suitably qualified service provider companies with existing City Improvement District experience to submit proposals for the rendering of one or more of the following services:

  • Management of the TVID
  • Public Safety Patrols Service
  • Control Room and CCTV Monitoring Service
  • Urban Cleaning and Maintenance

Proposals for rendering any of the above services will be evaluated separately and should not be dependent on the rendering of any other service.

Once the Board has evaluated all the proposals, a decision will be made on the successful service provider.  The lowest, or any, or portion of any Proposal will not necessarily be accepted, and the Board does not bind itself to assign any reason for the rejection or acceptance of a proposal.  The decision of the Board is final and no further correspondence regarding the proposal will be entered once the successful service provider has been appointed. The Board is under no obligation to qualify its decisions to any of the applicants.

All costs related to the submission of this proposal must be borne by the relevant applicants/companies/service providers and they shall have no claim for cost recovery to the Board or its representatives whatsoever.

All the relevant information and documents are available on the following links:

Please see the Documents page for relevant documents

All correspondence will be via email and can be directed to rfp@tvid.co.za

First quarter 2023 updates + Meet the Tygervalley Improvement District manager

2023 is well underway and as we embark on a year set to take our Tygervalley Improvement District to new heights, we introduce you to our manager and share some important reminders from TVID and the City.

As always, our focus remains on developing a safe, accessible and welcoming urban ecosystem for all workers, visitors and community members in our district. We are firmly committed to supporting the property and business owners in our locality, and our aim is to build upon last year’s successes by strengthening and enhancing our services.

Meet our Tygervalley Improvement District manager!

Continue reading First quarter 2023 updates + Meet the Tygervalley Improvement District manager