As the year progresses, we invite all stakeholders to join us for Tygervalley Improvement District’s Annual General Meeting (AGM 2024). This is a vital opportunity to reflect on our achievements over the past year and begin planning for 2025/26. Details below.
This year, we have also revamped our website. We hope you enjoy the new look and feel and find the information and user experience more streamlined and accessible.
We have also worked on revising our Frequently Asked Questions with the City, revisiting the official definitions of a City Improvement District to create a better understanding of the CIDs and how we work.
Read on for more.
Save the Date!
We are excited to announce that AGM 2024 is just around the corner. All stakeholders are welcome to participate as we review our progress and set the direction for the year ahead.
Please note: Resolutions presented at the AGM can only be voted on by bonafide members. All non-members wishing to take part must be registered before Monday, 14 October 2024.
AGM Details
Date: Wednesday, 23 October 2024 Time: 15:00 Venue: Auditorium, Santam Head Office, 1 Sportica Crescent, Tygervalley, 7530
We’ve recently updated our Frequently Asked Questions (FAQs) section, providing a detailed overview of City Improvement Districts (CIDs) in the City of Cape Town. This update covers how CIDs are formed, their regulatory framework, the benefits they offer property owners, and the types of services they provide. Additionally, it explains the different types of CIDs and the process for establishing one.
Do Property Owners Have a Say? Yes, all property owners can participate, but only registered members can vote at meetings like the AGM. Membership is required to have a vote.
Can my CID additional rates be spent anywhere in the City? No, it is ring-fenced to be ploughed back exclusively into the CID
https://tvid.co.za/wp-content/uploads/2024/09/AGM-Save-the-Date_Tygervalley-1-e1726818439525.png4621080tvidcozahttps://tvid.co.za/wp-content/uploads/2017/08/cropped-TYGERVALLEI-FINAL-e1502056402746.jpgtvidcoza2024-09-20 07:49:252024-09-20 07:50:29AGM 2024 Save the Date
As we move into the cooler months, we’re looking back and highlighting the efforts made during Q1 to keep the Tyger Valley Improvement District a safe and clean place to live, work and visit. At this time, we also start preparing for winter with all the necessary maintenance to public space, and we ask you to take care of your property and business by doing the same. Lastly, we offer our safety tips for your wheelie bin, which can become a security hazard, especially as our daylight hours decrease.
Looking back at Q1
For Quarter One 2024, we focused on maintaining a safe environment through our security initiatives, which include ensuring bin-pickers and loiterers are monitored and dealt with. Additionally, the Tyger Valley Improvement District’s cleanliness was a priority, with our cleaning services ensuring a well-maintained space through initiatives such as emptying public bins on time and cleaning public gutters when needed. You can learn more about what we accomplished this quarter below.
On the ground report from our manager
In response to the ongoing public health concerns, the TVID Green Team undertook a comprehensive sanitisation initiative in the TVID area. This report highlights the areas sanitised and the methods employed to ensure a clean and safe environment for residents and visitors.
The TVID Green Team meticulously sanitised all surfaces within the Pop-Up Park, including benches and public amenities.
2. Bus stops in the TVID area were thoroughly sanitised to reduce the potential spread of germs among commuters. Surfaces such as seating areas, handrails, and touchpoints were disinfected using approved cleaning agents.
3. As part of the proactive approach to public health, the TVID Green Team sanitised robots operating within the TVID area. By ensuring the cleanliness of these automated systems, the risk of indirect transmission of pathogens was mitigated.
The sanitisation efforts led by the TVID Green Team signify a proactive approach to safeguarding public health in the TVID area. By targeting key locations such as the Pop-Up Park, bus stops, and robots, the community can feel assured of a cleaner and safer environment amidst current health challenges.
Wheelie Bin Safety
Learn how to keep your wheelie bin and property safe, or replace a lost bin, with these helpful tips.
Keeping your wheelie bin secure benefits both you and the community. Clearly marking your bin with your house number or address increases the chances of its safe return if it gets misplaced. But security goes beyond just the bin itself. To ensure your overall safety, be mindful of what you throw away. Avoid discarding medication bottles with your name or address visible. Shred any personal documents before disposal to prevent identity theft.
Bin placement also plays a role in security. Leaving your wheelie bin too close to walls or fences creates a potential climbing aid for trespassers. Ideally, store your bin in a designated area, like a garage or shed, whenever possible. If not, position it in a well-lit, open area away from fences and walls. By following these simple tips, you can keep your wheelie bin secure and reduce potential security risks around your property.
Winter Readiness
The crisp air and cosy vibes of winter are fast approaching, but so are the challenges of rain, wind and potential disruptions. Don’t get caught off guard! We’ve got you covered with essential tips to navigate the season seamlessly.
From keeping your property prepared and business functioning smoothly, to staying safe on the roads, these handy suggestions will help you embrace the winter flow.
Working together with residents, local businesses and urban management specialists to create a rich urban environment where the Tyger Valley community can thrive, we – the Tyger Valley Improvement District – welcome 2024 with the new challenges and opportunities it will provide. Together with the City of Cape Town, our partners, outreach initiatives and you, we will continue to strive towards reinvigorating our urban environment.
Aligned in our collective mission, we are committed to cultivating a thriving urban ecosystem that is safe, accessible and inviting to all the workers, visitors and community members of our district. We are unwavering in our commitment to the property and business owners of our area and intend to consolidate and elevate our services based on the successes of last year.
Please feel free to contact us at any time with queries or concerns and be reminded of our 24-hour security control room number for public safety incidents.
For Public Safety Emergencies Contact
24-hour Geocentric Control Room: 021 565 0900
Let’s embark on this journey together, embracing the challenges and opportunities that 2024 presents, as we collectively shape the future of our Tyger Valley community. Together we can create a stable, safe, clean area that is prosperous for our community both economically and socially.
Safety & Fire During the Hot, Dry and Windy Cape Town Summer Months
Cape Town fire season occurs from November through May. Here’s what you need to know to stay safe.
Cape Town is notoriously prone to wildfires that occur in natural vegetation when it is hot and dry in the summer months, which coincide with the windy season – creating ideal conditions for wildfires to occur and quickly get out of control. This season has already been earmarked to be the worst fire season in 8 years.
Cape Town fires are particularly common in the Table Mountain National Park due to the natural conditions in our fynbos ecosystem. But, homes and businesses are not exempt from danger, as any fire can spread quickly and far – up to tens of kilometres from the source. It is most important to keep your home, family and business safe, protecting life and property, as our urban living spaces share a boundary with the national parks in many parts of Cape Town and the Western Cape.
By 18 January 2024, there had been a total of 22 new fire incidents, with SANParks firefighting teams demonstrating swift response and effective containment. This influx has occurred particularly in the southern section of Table Mountain National Park, in Kalk Bay, Oceanview and Red Hill areas, as well as in the north of the park, in the Signal Hill and Pipe Track areas, posing significant risk to the communities living adjacent to the park, particularly with hot temperatures and strong wind conditions being experienced.
Fire Safety Precautions & Interventions
In Cape Town, there are various organisations in place to manage fire safety and interventions that should be taken, both to avoid fire and to control it when it happens.
Home and work checklist for fire safety
Always have a “grab bag” with your important documents in it such as birth certificates and passports.
Make sure that all your insurance documents and other important documentation are backed up securely to the cloud.
Assign tasks to family members or staff such as placing pets or kids in the car and driving them to safety at a friend’s house out of smoke danger.
Run fire drills so that everyone is prepared in an emergency.
If you need to stay and help fight fires, cover your head, nose and mouth and protect your eyes with goggles. Wear good shoes and gloves.
Wetting the roof and gutters can stop hot ash from burning the roof.
Keep grass cut as short grass helps slow down fire.
Keep a hose pipe rolled up and ready to put out fires.
Keep a fire extinguisher in kitchens and train staff or family members how to use it.
If you volunteer on the mountain in a wildfire, take a spade – this helps to beat out fire or throw sand on smouldering grass tufts.
Always remember, your safety is first and if you are not properly trained, call for assistance.
Each year, the City of Cape Town’s Fire and Rescue Service contracts the use of two Huey helicopters and a Cessna 182 spotter plane to support its firefighting efforts. These aircraft allow for mountain wildfires to be combated in inaccessible areas that pose a serious risk to property and life.
For the first time since using the aerial appliances, they are now branded this season, clearly identifiable as City resources.
Telephone: 107 (landline) or 021 480 7700 (cellphone)
General fire safety enquiries:
Telephone: 021 590 1971 / 021 590 1975
To report a fire in the Table Mountain National Park
Please call:
Hotline: 086 110 6417 or
The City’s Regional Fire Control No: (021) 590 1900
Newlands Fire Base: Tel: +27(0) 21 689 7438
Fire Prevention Tips
There are simple preventatives we can all pay heed to – such as not lighting a fire or braai on a hot and windy day, and never extinguishing a cigarette out of doors, such as out of a car window, in grass or when hiking.
For property owners, ember-proofing any area requires the removal of all flammable plants up to 7m from a building, as well as overhanging branches. Checking and cleaning gutters and roofing for debris is important too.
Other interventions that you can implement on a larger scale include considering your construction materials if you are remodelling and supplementing them for fire-resistant alternatives. You should also ensure full continued compliance with all local and national fire safety codes and think about installing fire protection systems such as overhead sprinklers.
Unfortunately, despite all the precautions, a fire can happen to any size business at any time. That is why protecting your employees and your property should be a top priority. Following the above steps will help you avoid any fires breaking out and minimise fire-related damages. While there may be no such thing as truly “fireproof,” these guidelines are an excellent starting point for safeguarding your business.
https://tvid.co.za/wp-content/uploads/2024/01/Tygervalley-ID-Service-Providers.jpg9721296tvidcozahttps://tvid.co.za/wp-content/uploads/2017/08/cropped-TYGERVALLEI-FINAL-e1502056402746.jpgtvidcoza2024-01-30 14:46:052024-01-30 14:46:05Welcoming 2024 – Let’s Create A Better Tyger Valley Together
It’s been another year of successes and tackling challenges head-on for the Tyger Valley Improvement District. As part of our renewed commitment to public safety and urban cleaning and management, we persist in leading the way toward the continuous improvement of Tyger Valley as a thriving residential and business hub.
Our CID team has increased their presence on the ground, resulting in improved statistics across the board for 2023. We’ve driven more kilometres in our patrol vehicles, engaged with more members of the public and attended to more service requests and urban defects than ever before. We’ll continue with this increased presence in the community in 2024 and the years beyond.
This year, with 51 CIDs now in operation in the City of Cape Town, the new CID by-law and policy has come into effect. Geocentric, who has now been working with city improvement district initiatives for more than 2 decades, is proud to be responsible for over 25% of the total CIDs in operation.
In addition to taking care of the public’s safety and urban cleaning, our CID placed a focus on greening areas across Tyger Valley in 2023. These urban beautification projects will be continued throughout 2024, in line with the goal of continuously upgrading our community.
2023 Tyger Valley Improvement DistrictStats
“Despite the challenges of a struggling economy, ongoing load shedding and higher fuel prices, the aim of the TVID remained focussed on delivering top-up services to the public spaces of Tyger Valley throughout the year,” says Gene Lohrentz of Geocentric Urban Management, tasked with the delivery of our City Improvement District services.
The TVID Board and Geocentric management team is committed to finding innovative, efficient and cost-effective ways to continue delivering on the vision for a safer, cleaner, well-maintained and vibrant community. We look forward to more opportunities to make a tangible difference in 2024.
Safety Tips for the Holiday Season
As the festive season approaches, it is essential to prioritise safety at this time, as crime, accidents and fire hazards are usually on the rise during the holiday period.
Being mindful of potential risks and hazards can help safeguard you, your business and your property – from road safety considerations to vigilance against petty crimes in crowded business premises to more serious crimes such as hijacking and robbery.
Along with keeping your personal safety in mind, if you are a business owner, it is imperative to be vigilant and proactive in implementing strategies that protect your assets, property and staff during the busiest time of year.
Prevention is better than cure. That’s why we urge property and business owners to make every effort to prepare their properties, businesses, staff and themselves against opportunists and criminals with our safety tips below:
Emergency Numbers
Quick access to relevant emergency numbers can be the difference between life and death. We have compiled a comprehensive list for you to save and share for easy access to these numbers.
Once again, our 24-hour security control room is always available for your public safety emergencies.
Whatsapp group info
If you’re interested in staying informed about our initiatives, as well as the newest developments in your improvement district, you can become a member of our TVID business WhatsApp group by:
• Sending a WhatsApp message to 081 869 8911.
• You will need to include your Name and Surname or the name of your business
• You will need to include your street address, which should be within the boundary of the CID
• We will add you to the relevant CID Community Group
Rules and regulations for communicating will be stipulated in the group.
https://tvid.co.za/wp-content/uploads/2023/12/Cleansing-3-12.jpg720960tvidcozahttps://tvid.co.za/wp-content/uploads/2017/08/cropped-TYGERVALLEI-FINAL-e1502056402746.jpgtvidcoza2023-12-11 18:45:392024-05-30 15:35:44Tyger Valley Improvement District 2023 Roundup
Come October, we hold our Annual General Meeting (AGM 2023) to review the year’s activities and begin our planning for 2024/25. This Spring, we have also undertaken several urban beautification projects, adding greenery and cleaning up public areas of Tygervalley to improve the community experience of people living in, working in and visiting our area.
Save the Date! Our AGM 2023 is coming up
All stakeholders are invited to a review of the year’s activities and planning for 2024/25.
Resolutions presented at the AGM can only be voted for by bonafide members. All non-members wishing to take part must be registered before 16 October.
AGM 2023 Details
Wednesday, 25 October 2023, 15:00 Auditorium, Santam Head Office, 1 Sportica Crescent, Tygervalley.
The Tygervalley ID continues to beautify the area in an effort to create an attractive and inviting urban environment for the entire community and those visiting the area. In the last year we created a pop-up park with public seating in Edward Street and a potted garden and welcome sign as you approach the TVID from Old Oak Road along Willie van Schoor Drive.
In recent weeks, we added to our collection of potted gardens with our latest addition on the corner of Bill Bezuidenhout Avenue and Sportica Crescent.
The good news is that we will continue with these projects through the area in an effort to make Tygervalley even more inviting and attractive.
The next planned project awaiting final City of Cape Town approval is a second pop-up park in the northern area of Edward Street. We will keep you posted on the developments of this project.
New CID By-law Policy
The new CID by-law policy came into effect from 1 July, which serves “To provide for the establishment of City Improvement Districts; to provide for additional rates; and to provide for matters incidental thereto.”
The City of Cape Town’s by-law and policy regarding the establishment and management of City Improvement Districts has gone through several iterations over the years since the concept of a CID was first tested in the year 2000.
The latest revisions of the by-law and policy comes as more than 50 CIDs are now in operation.
You too can assist with urban management and the growing number of faults and service requests that the City and TVID deal with on a daily basis. By reporting water and electricity faults and other maintenance requirements such as potholes, missing road signs or blocked stormwater drains, through the correct channels, we and the City are able to attend to these service requests and log their status in an effective way.
https://tvid.co.za/wp-content/uploads/2023/09/IMG-20230815-WA0207.jpg7801040tvidcozahttps://tvid.co.za/wp-content/uploads/2017/08/cropped-TYGERVALLEI-FINAL-e1502056402746.jpgtvidcoza2023-09-29 15:37:262024-05-30 15:33:35AGM Save the Date & Spring greens for Tygervalley
As the chilly and wet winter season approaches, it’s time to prepare ourselves for the unique challenges and delights that it brings.
From the brisk air to the rain-soaked streets, Cape Town winter demands our attention and readiness. Here, we explore practical tips to help you navigate the winter months with ease. From maintaining your home and business’ functionality to prioritising safety on the roads, these essential suggestions will ensure you’re well-prepared to go with the flow this winter. Let’s dive in and discover how to make the most of the wet season while keeping everything running smoothly.
https://tvid.co.za/wp-content/uploads/2023/06/cape-town-storm-rain-Mark-Seath.jpeg640960tvidcozahttps://tvid.co.za/wp-content/uploads/2017/08/cropped-TYGERVALLEI-FINAL-e1502056402746.jpgtvidcoza2023-06-12 17:05:452024-05-30 14:56:38Are You Ready to Go with the Cape Town Winter Flow? Essential Tips for a Smooth Season + Loadshedding Updates from the City
The Board of the Tygervalley Improvement District NPC (TVID) invites suitably qualified service provider companies with existing City Improvement District experience to submit proposals for the rendering of one or more of the following services:
Management of the TVID
Public Safety Patrols Service
Control Room and CCTV Monitoring Service
Urban Cleaning and Maintenance
Proposals for rendering any of the above services will be evaluated separately and should not be dependent on the rendering of any other service.
Once the Board has evaluated all the proposals, a decision will be made on the successful service provider. The lowest, or any, or portion of any Proposal will not necessarily be accepted, and the Board does not bind itself to assign any reason for the rejection or acceptance of a proposal. The decision of the Board is final and no further correspondence regarding the proposal will be entered once the successful service provider has been appointed. The Board is under no obligation to qualify its decisions to any of the applicants.
All costs related to the submission of this proposal must be borne by the relevant applicants/companies/service providers and they shall have no claim for cost recovery to the Board or its representatives whatsoever.
All the relevant information and documents are available on the following links:
https://tvid.co.za/wp-content/uploads/2017/08/cropped-TYGERVALLEI-FINAL-e1502056402746.jpg512512tvidcozahttps://tvid.co.za/wp-content/uploads/2017/08/cropped-TYGERVALLEI-FINAL-e1502056402746.jpgtvidcoza2023-05-12 04:24:052024-05-30 15:33:43CALL FOR PROPOSALS
2023 is well underway and as we embark on a year set to take our Tygervalley Improvement District to new heights, we introduce you to our manager and share some important reminders from TVID and the City.
As always, our focus remains on developing a safe, accessible and welcoming urban ecosystem for all workers, visitors and community members in our district. We are firmly committed to supporting the property and business owners in our locality, and our aim is to build upon last year’s successes by strengthening and enhancing our services.
Meet our Tygervalley Improvement District manager!
2022 has been a year for celebrating successes for Tygervalley Improvement District and tackling new and ongoing challenges. We renew our commitment to providing top-up services to the City of Cape Town with a special focus on public safety, urban cleaning and management, continuing to lead the charge in the continual improvement of Tygervalley as a residential and business area.
As we round up 2022 following our recent AGM held in November, we recap on the year’s work, successes and statistics.
Tygervalley Improvement District’s achievements of the last year are a testament to the team’s commitment, experience and increased on-the-ground presence – led by the capable hands of Geocentric, who have been working with city improvement district initiatives since 2001 and responsible for a total of thirteen of Cape Town’s improvement districts from Salt River through to Strand, Tyger Valley and Wynberg.
“The rollercoasting aftermath of Covid lockdowns steadily calmed down in 2022, yet conditions remained difficult as significant increases in the cost of living and the continuous challenges of load-shedding remained at the forefront,” says Gene Lohrentz, director of Geocentric.
“In the face of these new challenges, the Tygervalley Improvement District board and management team have remained steadfast in our commitment to providing high-quality top-up services in Tygervalley. Embracing and implementing adaptability into our vision now seems entrenched in our day-to-day operations as well as our strategic thinking.”
2022 Tygervalley Improvement District
Stay safe this festive season
From increased fire hazards in Cape Town to countrywide holiday travel to seasonal crime spikes, there are many reasons to up our vigilance these summer months and to take the necessary precautions to stay safe.
Home and Work Checklist for Fire Safety
Ember-proofing any area, requires the removal of all flammable plants up to 7m from a building, as well as overhanging branches. Checking and cleaning gutters and roofing for debris is important too.
Always remember, your safety is first and if you are not properly trained, call for assistance.
Make sure that all your insurance documents and other important documentation are backed up securely to the cloud.
Assign tasks to staff and run fire drills so that everyone is prepared in an emergency.
If you need to stay and help fight fires, cover your head, nose and mouth and protect your eyes with goggles. Wear good shoes and gloves.
If you have access to water, wet the roof and gutters to stop hot ash from burning the roof.
Keep grass cut as short as possible as it helps slow the fire.
Keep a hose pipe rolled up and ready.
Keep fire extinguishers around that are regularly maintained and train your staff on how to use them safely and correctly.
Safety Tips To Prevent Property Crime
Ensure your property can be secured properly. This includes checking all locks, gates, doors, windows and roller shutters.
Ensure there are no gaps in your fence or perimeter wall or unintentional points of access to your business or home that may need additional security.
Make sure all bushes or trees close to your walls, gates and fences are trimmed, to avoid the possibility of intruders hiding or using them to access your property.
Adequate lighting around the perimeter of your property acts as a good deterrent
Connecting outdoor lights to timers and motion sensors act as an additional deterrent.
Have an alarm installed by a reputable security company with armed response.
The key to effective security lies in being able to detect a potential intruder before they gain access. Adding detection beams and sensors of electrical fences vastly contributes to property security
Ensure your alarm is in working order. Business and property owners should test their alarms at least once a month and should the system require servicing this should be arranged as early as possible.
Please ensure that all the key holder information is available and ensure that key holders are available and able to come out to the property should the alarm activate, and checking be required.
Don’t leave ladders, spades or tools outside as these can be excellent break-in tools.
Ensure that remote controls for automatic gates and garage doors are not left lying around.
Always be alert to vehicles or persons following you into your entrance or the parking area.
Road safety tips
Check your vehicle before travelling long distances – including tyre tread and pressure, oil and water, wind-screen wipers, headlights and brakelights and ensure your spare tyre, jack and emergency warning triangle are all intact and stored in your vehicle
Leave early to be prepared for road congestion during busy periods
Take breaks to avoid road fatigue which can cause accidents
Be aware of pedestrians particularly when passing broken down vehicles or public transport
If you are curious about the work we do and want to stay up to date with the latest developments in your improvement district, you will be able to join our TVID Business WhatsApp group by:
• Sending a WhatsApp message to 081 869 8911
• You will need to include your Name and Surname or the name of your business
• You will need to include your street address which should be within the boundary of the Tygervalley Improvement District
• We will add you to the Tygervalley Improvement District Community Group
Rules and regulations for communicating will be stipulated in the group.
https://tvid.co.za/wp-content/uploads/2022/12/Slide5.jpg7201280tvidcozahttps://tvid.co.za/wp-content/uploads/2017/08/cropped-TYGERVALLEI-FINAL-e1502056402746.jpgtvidcoza2022-12-02 20:41:062024-05-30 14:56:55Tygervalley Improvement District 2022 roundup & safety tips for the holiday season
In the last few months, we’ve been working hard on our most important goals all to make our community a safe, rich urban environment where our community can thrive.
https://tvid.co.za/wp-content/uploads/2022/07/1.jpg10801920tvidcozahttps://tvid.co.za/wp-content/uploads/2017/08/cropped-TYGERVALLEI-FINAL-e1502056402746.jpgtvidcoza2022-07-13 08:06:572024-05-30 15:01:12Update on our results for 2022!
