As 2024 draws to a close, the TygerValley Improvement District celebrates a year of notable achievements in making our area a cleaner, safer and more vibrant community. And, we share our festive season safety tips for businesses and all those going on holiday this season.

Urban Cleaning Success

This year, our urban cleaning and management efforts have continued to be a priority across our City Improvement District. Thanks to the tireless work of our team, our streets and public spaces remain clean and well maintained. Improved waste management, rapid response to urban defects, and efficient service delivery have all contributed to creating a cleaner environment for residents and businesses.

Looking Ahead

“Despite a tough economic climate, rising costs and ongoing service delivery challenges, we’ve stayed focused on delivering high-quality services,” says Gene Lohrentz, Managing Director of Geocentric Urban Management. “The achievements in urban cleaning and continual focus on crime prevention in deploying ever more safety officers this year are a testament to this commitment. We’re eager to continue this momentum into 2025.”

Geocentric, a partner in managing CIDs for 15 years, proudly oversees 13 of the 54 City Improvement Districts (CIDs).

Our Board and Geocentric management team are dedicated to innovative and effective approaches to service delivery, ensuring our district remains a thriving, inclusive community for all. Thank you for your ongoing support and partnership in these endeavours. Here’s to a safe, clean and prosperous 2025!

Read more

As we move into the cooler months, we’re looking back and highlighting the efforts made during Q1 to keep the Tyger Valley Improvement District a safe and clean place to live, work and visit. At this time, we also start preparing for winter with all the necessary maintenance to public space, and we ask you to take care of your property and business by doing the same. Lastly, we offer our safety tips for your wheelie bin, which can become a security hazard, especially as our daylight hours decrease.

Looking back at Q1

For Quarter One 2024, we focused on maintaining a safe environment through our security initiatives, which include ensuring bin-pickers and loiterers are monitored and dealt with.  Additionally, the Tyger Valley Improvement District’s cleanliness was a priority, with our cleaning services ensuring a well-maintained space through initiatives such as emptying public bins on time and cleaning public gutters when needed. You can learn more about what we accomplished this quarter below.

On the ground report from our manager

Meet our Tygervalley Improvement District manager! Clifford Oostendorp is committed to making Tygervalley better for our community, working tirelessly in his key role as our City Improvement District manager. ⁠ Clifford can be contacted directly on 066 085 2840 or clifford@geocentric.co.za General CID enquiries can be directed to info@tvid.co.za For Public Safety Emergencies contact our 24-hour control room on 021 565 0900.⁠ ⁠ For other important contact numbers, visit tvid.co.za.

In response to the ongoing public health concerns, the TVID Green Team undertook a comprehensive sanitisation initiative in the TVID area. This report highlights the areas sanitised and the methods employed to ensure a clean and safe environment for residents and visitors.

  1. The TVID Green Team meticulously sanitised all surfaces within the Pop-Up Park, including benches and public amenities.

2. Bus stops in the TVID area were thoroughly sanitised to reduce the potential spread of germs among commuters. Surfaces such as seating areas, handrails, and touchpoints were disinfected using approved cleaning agents.

3. As part of the proactive approach to public health, the TVID Green Team sanitised robots operating within the TVID area. By ensuring the cleanliness of these automated systems, the risk of indirect transmission of pathogens was mitigated.

The sanitisation efforts led by the TVID Green Team signify a proactive approach to safeguarding public health in the TVID area. By targeting key locations such as the Pop-Up Park, bus stops, and robots, the community can feel assured of a cleaner and safer environment amidst current health challenges.

wheelie bin safety + how to replace your wheelie bin

Wheelie Bin Safety

Learn how to keep your wheelie bin and property safe, or replace a lost bin, with these helpful tips.

Keeping your wheelie bin secure benefits both you and the community. Clearly marking your bin with your house number or address increases the chances of its safe return if it gets misplaced. But security goes beyond just the bin itself. To ensure your overall safety, be mindful of what you throw away. Avoid discarding medication bottles with your name or address visible. Shred any personal documents before disposal to prevent identity theft.

Bin placement also plays a role in security. Leaving your wheelie bin too close to walls or fences creates a potential climbing aid for trespassers. Ideally, store your bin in a designated area, like a garage or shed, whenever possible. If not, position it in a well-lit, open area away from fences and walls. By following these simple tips, you can keep your wheelie bin secure and reduce potential security risks around your property.

Winter Readiness

The crisp air and cosy vibes of winter are fast approaching, but so are the challenges of rain, wind and potential disruptions. Don’t get caught off guard! We’ve got you covered with essential tips to navigate the season seamlessly. 

From keeping your property prepared and business functioning smoothly, to staying safe on the roads, these handy suggestions will help you embrace the winter flow. 

Tyger Valley Improvement District

It’s been another year of successes and tackling challenges head-on for the Tyger Valley Improvement District. As part of our renewed commitment to public safety and urban cleaning and management, we persist in leading the way toward the continuous improvement of Tyger Valley as a thriving residential and business hub.

Our CID team has increased their presence on the ground, resulting in improved statistics across the board for 2023. We’ve driven more kilometres in our patrol vehicles, engaged with more members of the public and attended to more service requests and urban defects than ever before. We’ll continue with this increased presence in the community in 2024 and the years beyond.

This year, with 51 CIDs now in operation in the City of Cape Town, the new CID by-law and policy has come into effect. Geocentric, who has now been working with city improvement district initiatives for more than 2 decades, is proud to be responsible for over 25% of the total CIDs in operation. 

In addition to taking care of the public’s safety and urban cleaning, our CID placed a focus on greening areas across Tyger Valley in 2023. These urban beautification projects will be continued throughout 2024, in line with the goal of continuously upgrading our community. 

2023 Tyger Valley Improvement District Stats

“Despite the challenges of a struggling economy, ongoing load shedding and higher fuel prices, the aim of the TVID remained focussed on delivering top-up services to the public spaces of Tyger Valley throughout the year,” says Gene Lohrentz of Geocentric Urban Management, tasked with the delivery of our City Improvement District services.

The TVID Board and Geocentric management team is committed to finding innovative, efficient and cost-effective ways to continue delivering on the vision for a safer, cleaner, well-maintained and vibrant community.  We look forward to more opportunities to make a tangible difference in 2024.

Safety Tips for the Holiday Season

As the festive season approaches, it is essential to prioritise safety at this time, as crime, accidents and fire hazards are usually on the rise during the holiday period.

Being mindful of potential risks and hazards can help safeguard you, your business and your property – from road safety considerations to vigilance against petty crimes in crowded business premises to more serious crimes such as hijacking and robbery. 

Along with keeping your personal safety in mind, if you are a business owner, it is imperative to be vigilant and proactive in implementing strategies that protect your assets, property and staff during the busiest time of year. 


Prevention is better than cure. That’s why we urge property and business owners to make every effort to prepare their properties, businesses, staff and themselves against opportunists and criminals with our safety tips below:

Emergency Numbers

Quick access to relevant emergency numbers can be the difference between life and death. We have compiled a comprehensive list for you to save and share for easy access to these numbers.

Once again, our 24-hour security control room is always available for your public safety emergencies.

Whatsapp group info 

If you’re interested in staying informed about our initiatives, as well as the newest developments in your improvement district, you can become a member of our TVID business WhatsApp group by:

• Sending a WhatsApp message to 081 869 8911.

• You will need to include your Name and Surname or the name of your business

• You will need to include your street address, which should be within the boundary of the CID

• We will add you to the relevant CID Community Group

Rules and regulations for communicating will be stipulated in the group.

planter pots for Tygervalley

Come October, we hold our Annual General Meeting (AGM 2023) to review the year’s activities and begin our planning for 2024/25. This Spring, we have also undertaken several urban beautification projects, adding greenery and cleaning up public areas of Tygervalley to improve the community experience of people living in, working in and visiting our area.

Save the Date! Our AGM 2023 is coming up

All stakeholders are invited to a review of the year’s activities and planning for 2024/25.

Resolutions presented at the AGM can only be voted for by bonafide members. All non-members wishing to take part must be registered before 16 October.

AGM 2023 Details


Wednesday, 25 October 2023, 15:00
Auditorium, Santam Head Office, 1 Sportica Crescent, Tygervalley.

RSVP: info@tvid.co.za

Greening Tygervalley – A New Pop-Up Park

The Tygervalley ID continues to beautify the area in an effort to create an attractive and inviting urban environment for the entire community and those visiting the area.  In the last year we created a pop-up park with public seating in Edward Street and a potted garden and welcome sign as you approach the TVID from Old Oak Road along Willie van Schoor Drive. 

In recent weeks, we added to our collection of potted gardens with our latest addition on the corner of Bill Bezuidenhout Avenue and Sportica Crescent.

The good news is that we will continue with these projects through the area in an effort to make Tygervalley even more inviting and attractive.

The next planned project awaiting final City of Cape Town approval is a second pop-up park in the northern area of Edward Street.  We will keep you posted on the developments of this project.

New CID By-law Policy

The new CID by-law policy came into effect from 1 July, which serves “To provide for the establishment of City Improvement Districts; to provide for additional rates; and to provide for matters incidental thereto.”

The City of Cape Town’s by-law and policy regarding the establishment and management of City Improvement Districts has gone through several iterations over the years since the concept of a CID was first tested in the year 2000.

The latest revisions of the by-law and policy comes as more than 50 CIDs are now in operation.

The by-law is available to download online at openbylaws.org.za.

Logging a service request with the City

You too can assist with urban management and the growing number of faults and service requests that the City and TVID deal with on a daily basis. By reporting water and electricity faults and other maintenance requirements such as potholes, missing road signs or blocked stormwater drains, through the correct channels, we and the City are able to attend to these service requests and log their status in an effective way.

There are multiple channels through which you can do this – the easiest being the online portal at capetown.gov.za/servicerequests, which is also now available in the City of Cape Town mobile app.

View all the steps to log a service request on our flyers below.

Cleaning up illegal dumping

Did you know? That annually over 180 000 tons of waste are cleared from illegal dumping hot spots! That costs the city, and you as the taxpayer, a staggering R350 million a year just in clean-up. In other words, cleaning illegal dumping costs 20 times more than collecting waste from wheelie bins. That is why to create a clean, healthy and safe community we take our work tackling illegal dumping very seriously. 

“Illegal dumping is a severe problem that puts our community at risk of injury and illness and pollutes our ecosystem. In addition, illegal dumpsites can serve as magnets for other criminal activities,” says Gene Lohrentz, CEO of the urban management company, Geocentric

Here is what we have learnt when it comes to illegal dumping. 

What is illegal dumping?

Illegal dumping is the disposal of unwanted materials in inappropriate places. Be it household rubbish, building waste or industrial debris, improper disposal has disastrous effects on the environment, economy and community.

Our teams are dedicated to cleaning our community and have cleaned thousands of cases of illegal dumping in the last year!

Protecting Property Values

Our daily work with the City of Cape Town’s (COCT) Solid Waste By-law Enforcement Unit protects our district from plummeting property values. By cleaning, we keep our community member’s properties safe by preventing pest issues, blocked storm drains and plastic pollution.  

Clean streets don’t just look great, they also improve the value of properties. The study ‘Value of cleaner neighbourhoods’ found that residents will pay up to 57% more to live in a clean neighbourhood. By being part of the solution business owners can help protect and even increase the market value of their property and make their establishments more inviting for customers. 

Protecting Public Health 

Vermin are attracted to dump sites making these sites sources of disease and infection. Anyone near a dump site risks getting sick both from the hazardous materials dumped and from the diseases spread by rats. These diseases aren’t only formidable – they’re often fatal. Rat urine is responsible for diseases like Leptospirosis ( causing kidney and liver damage) and Hantavirus, a debilitating viral bronchial disease. Rats also gnaw at cables, transformers and electrics causing expensive damage to businesses.

By cleaning up this waste before it attracts vermin, we put a stop to these health hazards before they happen. 

Preventing Floods 

Water sustains life, but it can also cause widespread destruction, as we saw during the recent flooding in KwaZulu-Natal. As our most precious and essential resource we must treasure it – for if we don’t, we will suffer. 

Illegal dumping is a terrifying threat to the water management of our district. When it rains, excess litter is swept into drains and sewers, blocking them and causing trash flash floods. Flooding, and the infrastructure damage it causes, puts immense pressure on emergency services when they are needed most.

To make sure our city can handle the rain we collect all dumping regularly and clean the stormwater drains as part of our winter preparedness programme. 

Pulverizing Plastic Pollution

A large percentage of waste illegally dumped is plastic. We are well aware that its consequences are far-reaching, but we are tackling this challenge too. When possible, we sort the waste and recycle what we can instead of sending it all to a landfill. By sorting recyclables, we help reduce the waste in our waterways and create employment opportunities. 

We understand it’s almost impossible to recycle all waste. However, we also know that big things have small beginnings. We all make small changes to bring about positive collective transformation.  Where possible, we must all take the opportunity to recycle.

How You Can Help Combat Illegal Dumping?

The COCT provides the tools necessary to crack down on illegal dumping and needs citizens to get involved. By reporting dumping you help the City make improvements and encourage others to do the same. Plus, it’s an easy way to beautify your neighbourhood and help keep it safe.

Although the issue is vast, if we all play our part together, we can create a greener, cleaner future for ourselves and future generations.

If you spot something, say something!

To report illegal dumping in your community:

  • Call 0860 103 089 or email solidwaste.bylaw@capetown.gov.za. 
  • If you have the culprit’s vehicle registration number and/or can identify him/her you can shortcut the process and call 021 400 6157

Contact details: 

If you have any safety concerns to report, please contact one of the following numbers:

·       10111 – SAPS (South African Police Services)

·        107 – City of Cape Town Disaster Management

·        021 565 0900 – Geocentric Control Room  

The saying goes that ‘Great floods flow from simple sources’ and as we prepare for the harshness of the howling gales and pelting rain that make up Cape Town storms, we couldn’t agree more. Many of us are more conscious of the pivotal role that winter preparation plays in city management and what the lack of it can look like as demonstrated in the aftermath of the 2022 KZN floods

“A combination of terrain challenges, insufficient or ill-maintained infrastructure and increased population density are the main contributors to flooding problems,” says Gene Lohrentz, CEO of urban management company Geocentric. 

Here is how we are making sure we are ready to weather the storm: 

Creating a clean eco and economically friendly environment: 

Did you know that according to the Waste 2020 Market Intelligence Report, the Western Cape created between 138 278 and 162 138 tonnes of plastic waste in 2019? This much plastic equates to an estimated market value of between R473.8 and R631.7 million that is simply not being tapped into because of the manpower and infrastructure required to sort it at scale. 

We help turn our trash into cash and create additional value out of waste products by bridging the gap between the litter on the street and the recycling plant. Cleaning and sorting as we go into our appropriate wheelie bins to be recycled directly from the drains and gutters of our streets.  

But it is not only our drains. We also sort the content of the public litter bins.  We service these bins daily and the plastic bottles, cups and cans are now removed and recycled where possible, instead of sending everything to a landfill.

New Weather Stations: 

2022 marks the final rollout of our weather stations. These are vital in monitoring rainfall intensity, giving us information on potential flood areas so that we can preempt pumping them. In our busy districts, the weather also impacts how much accident monitoring we do and helps us ensure we have enough staff to keep infrastructure damage to a minimum and avoid road blockages and closures.   

Taking an upstream approach to ocean conservation 

As part of our winter preparedness programme, we haul out all sorts of items from our waterways. This allows heavy rains to safely run along the contours of the land, into the rivers and eventually the sea.

We consistently intervene to keep our drainage system healthy and prevent waste from entering our stormwater runoff systems by methodically cleaning our drain catch pits and drain inlets.  Just before winter, we ramp this service up as part of our winter preparedness programme. 

Importantly this cleaning means heavy rain runs away from buildings and infrastructure. Preventing damage as much of the cost of flooding is due to the impact that items carried by the water have.

So what happens to all the litter we remove? 

You guessed it, most of the litter removed is plastic bottles, glass bottles and cans which are separated and earmarked for recycling. 

Trimming the Trees 

Every month we carefully trim the trees in our area and report major tree issues to the Recreation and Parks Department and relevant property owners. By professionally caring for our trees before our wind direction changes we prevent any dead, diseased or damaged branches from falling onto people, cars,  electric fences, vehicles, and properties. It also serves to help clear any branches that may be blocking lights, alarm beams and security cameras to make sure criminal activity is kept to a minimum. 

Here is what you can do to help us and yourself this winter 

  • Clear the clutter from your gutter so the water can run off to a stormwater drain safely. 
  • If you do not have additional water tanks ensure your water is draining to stormwater and not sewage drains. To direct rainwater into the sewage system is illegal and can land you with a heavy fine. 
  • The maintenance of security cameras is just as important as installing them. Dust carried by our winds builds up on the lenses turning into the mud with the first rain and making any evidence not admissible in court so it is best to clean them before the rains start.

While no individual raindrop ever considers itself responsible for the flood we all have a responsibility to pull our weight. Our work forms an essential preventative measure that results in environmentally responsible and sustainable prevention of weather-related challenges such as traffic congestion, property damage, and power outages. 

If you notice any weather-related issues please communicate to our Community WhatsApp Group below. 

If you have any concerns to report, please contact one of the following numbers:

10111 – SAPS (South African Police Services)

107 – City of Cape Town Disaster Management

021 565 0900 – Geocentric Control Room

0800 872 201 – Give Dignity Initiative